| State Panel on Communications: Presentation – Rhode Island |
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| Tanya's Story: One Woman's Experience With Florida's Consumer Directed Care Program |
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| Tasks To Be Performed By a Government Fiscal/Employer Agent |
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| Using Consumer Surveys for Quality Management: A Modified PES as One Option |
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| Determining Consumers' Preferences for a Cash Option: New York Telephone Survey Findings |
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| Deficit Reduction Act Provisions Relating to Cash & Counseling |
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| Consumer-Directed Home Care in the Netherlands, England, and Germany |
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| The Effect of Consumer Direction on Personal Assistance Received in Arkansas |
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| Designing a Consumer Survey Process |
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| Consumer Preferences for a Cash Option Versus Traditional Services – New Jersey |
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