Truven Health Analytics (formerly Thomson Reuters)

This document describes Legacy Express, a program in Georgia which attempts to improve the quality of services provided to older Americans and their caregivers. Legacy Express provides vouchers to caregivers which may be spent on service options. The objective is to give caregivers the authority and flexibility to select those service options that work best for them. This program’s implementation and impact is explained in the document.

A home and community-based services program in Ohio is using electronic communication between case managers and providers to streamline identification of service providers for program participants. Program staff have found electronic communication greatly reduces the time required to find available providers when compared with telephone or fax communication. This report explores the interventions, implications, and impact of using electronic communication.

A pilot project in southeastern Minnesota has developed a quality assurance approach that focuses on matters important to people receiving supports and their families and provides a means of quality improvement, as opposed to licensing minimum standards. This report is based on an independent evaluation of the project, which used extensive interviews, focus groups and reviews of written materials and project files. The report provides intervention, implementation, and impact information.

This report describes Rhode Island’s Project Bridge, which provides services for HIV-positive ex-offenders ranging from rides to medical appointments to assistance addressing legal, housing, substance abuse, and other problems. The report discusses the implementation and impact of the program.

This report provides an overview of the activities of the Nursing Assistant Institute. The Nursing Assistant Institute was created to develop and implement enduring solutions to the nursing assistant shortage in central Virginia. The report looks at the activities and impact of this program.

This report describes how the State of Illinois simplifies access to home and community-based services for people with disabilities age 60 and older. Local Case Coordination Units coordinate eligibility determination and case management for Medicaid waiver services, state-funded home and community-based services, and Older Americans Act services. This report explains the implementation and impact of this program.

This report describes how the State of South Carolina is addressing a problem of inconsistency between an individual’s needs and the service plans developed to meet identified needs. South Carolina added a feature to its automated Case Management System that reminds case managers of needs identified in the assessment that may potentially be included in the service plan. The report details the interventions, implications, and impact of this automated system.

This report provides a description of Vermont’s home and community based service system. Details on the state’s programs are provided. Services include attendant, adult day, housing, and homemaker programs.

This report explains the State of New Jersey’s single entry system for long-term supports and other services for older people, including a toll-free telephone number for information and services. The effectiveness of the system in each of New Jersey's 21 counties is evaluated through compliance with state protocols and consumer satisfaction reports. The report provides the intervention, implementation, and impact of the program.

This document highlights North Dakota’s plan to pay family caregivers for services. North Dakota, as part of its efforts to increase alternatives to nursing homes, uses state funds to provide monthly payments to spouses and other family members to care for low-income people with disabilities, including older people living at home. The report provides background, implementation, and impact information for the program.