Caregivers

This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.

This report synthesizes information from in-person interviews with program staff, a mail survey of program counselors, and telephone interviews with consumers who had the opportunity to receive the program allowance. It also discusses the program's goals and features, how consumers managed their responsibilities under it and made use of its flexibility, and levels of consumer satisfaction with the program.

The Alliance for Health Reform briefing took place July 29, 2005. Three presentations made at the briefing on the effects of Cash & Counseling can be found here.

The Vision Statement fully describes the essential components of the Cash & Counseling model. This vision evolved from a tested model which yielded very positive results. Cash & Counseling seeks to create a new model through the inclusion of principles that go beyond what is already possible.

The following report presents twenty-four case stories about the experience of adults and children with disabilities who receive the cash option in the Consumer Directed Care Program in the state of Florida. The report is available as both a downloadable PDF or as a interactive on-line guide which helps users navigate through the report and easily find information.

This study provides rich data about the experiences of paid workers who care for children under the age of 18 with developmental disabilities in Florida's CCDE program, Consumer Directed Care (CDC). Topics include workers' views about issues such as job satisfaction, roles and responsibilities, and ideas for recruiting and retaining new personal care workers.

Focus groups in Arkansas were created to learn more about home health agency workers and paid workers of clients enrolled in IndependentChoices. This report provides information on workers' views about issues, as well as the similarities and differences between IndependentChoices and agency workers.

This presentation provides an overview of the Cash & Counseling design and research results.

One of the greatest challenges, and greatest hopes, for consumer direction as a service option is to integrate this approach into existing case-managed programs. This chapter was part of Consumer Voice and Choice in Long-Term Care and it explores the issues faced when consumer direction and case management are integrated.

Standards required of Arkansas' fiscal management contractor. Includes descriptions of program deliverables and performance indicators.