Caregivers

This article discusses the quality of care received by participants in the Cash & Counseling Demonstration and Evaluation, including health outcomes, the potential for fraud and abuse, and participant satisfaction.

How well is the state of Indiana’s Information Network (BIN) program satisfying participant needs? Funded in part, by the Indiana Medicaid Infrastructure Grant, BIN was set up to create a network between all the benefits counselors and providers to improve the use of federal and state work incentives. By exploring the number of cases per region, as well as work incentives used and recommended, this survey could serve as a guide for other states, with similar goals.

This 5 minute video features a Minnesota couple and their case managers. The participants discuss their interest and experience with Cash & Counseling. Follow the link to save and view the video.

The West Virginia Bureau of Senior Services developed this communications plan for their Cash & Counseling project. The plan includes information on an internal and external scans, messaging, communications activities, and a timeline.

This Provider Resistance Toolkit includes: Tips on working with providers, a template letter for providers, template frequently asked question document, template Power Point presentation, sample case management references, graphic: Consumer and Provider tasks in consumer-directed services and basic components, and a sample presentation: Self-direction: What to look for from the federal, state and provider perspectives.

This presentation was part of the 2007 Government and Vendor Fiscal/Employer Agent Workshop. The presentation discusses some key activities related to F/EA quality management, including: implementing effective Medicaid provider agreements and administration contracts, conducting initial F/EA readiness/certification reviews, and implementing ongoing F/EA performance/recertification reviews and program participant, representative and worker satisfaction surveys.

This report synthesizes information from in-person interviews with program staff, a mail survey of program counselors, and telephone interviews with consumers who had the opportunity to receive the program allowance. It also discusses the program's goals and features, how consumers managed their responsibilities under it and made use of its flexibility, and levels of consumer satisfaction with the program.

The Alliance for Health Reform briefing took place July 29, 2005. Three presentations made at the briefing on the effects of Cash & Counseling can be found here.

The Vision Statement fully describes the essential components of the Cash & Counseling model. This vision evolved from a tested model which yielded very positive results. Cash & Counseling seeks to create a new model through the inclusion of principles that go beyond what is already possible.

The following report presents twenty-four case stories about the experience of adults and children with disabilities who receive the cash option in the Consumer Directed Care Program in the state of Florida. The report is available as both a downloadable PDF or as a interactive on-line guide which helps users navigate through the report and easily find information.