Single Point of Entry/No Wrong Door

The Department of Health in the District of Columbia used this template to find a contractor to operate a screening and counseling program regarding the long-term care (LTC) and chronic care needs for persons with a physical disability and elderly residents of the District. The operation of this program included developing and managing a centralized Resource Center. The District contemplated award of a cost reimbursable contract.

This report chronicles New Jersey's experience in order to assist policymakers in other states who need to meet their older adults' preferences for long-term care and, at the same time, to develop sustainable services and systems. Included is information on reforms to the long-term care system, stakeholder involvement, what successes arose, and what challenges remain. The report also makes recommendations for current New Jersey officials,policymakers, and their counterparts in other states.

This report presents the findings of a survey of the 50 states and the District of Columbia conducted by the Rutgers Center for State Health Policy/NASHP Community Living Exchange Collaborative to identify states that operate single entry point (SEP) systems and to describe the characteristics of SEPs.

This report details the State of Wisconsin’s Aging and Disability Resource Centers that offer information to the general public about a wide range of community supports available to older persons and persons with disabilities. The Resource Centers also give in-depth advice about long-term support options and provide a single entry point for persons seeking access to the state’s home and community based services programs.

This paper proposes a major structural change to how health and human services are provided in New Hampshire that would correct the inherent problems caused by trying to deliver hundreds of safety net services to residents in 234 cities and towns through a complicated and fragmented system of regional centers.

The State of Colorado has established Single Entry Point (SEP) agencies that provide an access point for several publicly funded long-term supports for people with disabilities, including older people, people with physical disabilities, people living with AIDS, and people with brain injuries. SEP agencies provide education to individuals about available options and provide easier access for individuals and families to the programs. This report describes the SEP system in Colorado.

The Quality Mall is \"a place where you can find lots of free information about person-centered supports for people with developmental disabilities. Each of the Mall stores has departments you can look through to learn about positive practices that help people with developmental disabilities live, work and participate in our communities and improve the quality of their supports.\"

A link is provided to the website for Wisconsin's Family care project. This project seeks to provide options for long-term care. In addition to the weblink, there is also a report on the program.

The Living and Working in the Community 2003 conference, sponsored by the Centers for Medicare and Medicaid Services (CMS), was held March 4-5, 2003. Participants included Medicaid grantees, consumers, advocates, Federal and State representatives, providers, and academics. The link provide here will direct you to the presentations from this conference. Topics include: Quality assurance, nursing facility transition, mental health, single point of entry, workforce issues and housing issues.

Wisconsin launched a new initiative called Family Care that redesigns its long term supports system by concurrently reducing its complexity & increasing participant choice. One of its most groundbreaking features is the way it concretely translates into policy the principle of “money following the person” by creating for program participants an entitlement to both community supports & institutional care. This report looks at how the state uses single point of entry & person centered services.