| Personal Options Communications Plan - West Virginia |
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| Using Consumer Surveys for Quality Management: A Modified PES as One Option |
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| State Panel on Communications: Presentation – Rhode Island |
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| State Panel on Communications: Presentation - New Mexico |
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| State Panel on Communications: Presentation - Minnesota |
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| Consumer-Directed Attendant Support Training Reference Manual |
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| Cash & Counseling Vision Statement |
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| IndependentChoices Manual, Arkansas |
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| Enrollment Flowchart, Arkansas |
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| Helping You to Be An Employer: Community Residence Brochure |
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