Measuring Quality Using Experience Surveys & Results

File Downloads / Links

  • Report: Adults Face-to-Face Survey Results PDF
  • Report: Children/Family Mailed Survey Results PDF

Article Publication Date: 
12/31/2005
Summary: 
The following two reports are the result of face-to-face and mailing surveys to evaluate user experiences. The face-to-face surveys were conducted with people who are 18 years of age and older who receive Medicaid waiver or Intermediate Care Facilities for Persons with Mental Retardation (ICF/MR) Program Services. The Children/Family Surveys were mailed to families of children under 18 years of age who received services in programs operated by the Department in 2005.
Article Author: 
Richards, Terri; Henderson, Don; Abernathy, John; Ashman, Steve
Topics: 
Quality
Types/Tools: 
Sources: 
Grantee produced
Texas
Programs/Initiatives: 
N/A
States: 
Keywords: 
N/A
quality assurance; quality improvement; quality indicators; survey; national core indicators; Texas Home Living (TxHmL); Family Indicators; Community Living Assistance and Support Services (CLASS); Consolidated Waiver Program (CWP); Medically Dependent Children Program (MDCP); Intermediate Care Facilities For Persons With Mental Retardation (Icf/Mr) Program; Deaf-Blind with multiple Disabilities (Db-Md); Community Based Alternatives (Cba); Consolidated Waiver Program (Cwp); Satisfaction

Contact

Nirvana Huhtala Petlick
npetlick@ifh.rutgers.edu

Short URL: http://www.advancingstates.org/node/51181