Determining Consumers' Preferences for a Cash Option: New York Telephone Survey Findings

telephone survey conducted in New York; long-term care; cash allowance and information services; Rehabilitation Services Administration; cash allowances maximize consumer choice and promote efficiency; evaluate the impact of cash benefits; Assessing Consumers' Preferences for a Cash Option; Consumers' Preferences for Consumer-Direction: Existing Research and Theory; Preference Study Design and Purposes; satisfaction with current personal care services; perceptions regarding the cash option; demographic and background variables; perceptions and demographics of surrogates; Interest in the Cash; Variables that Predict Interest in the Cash Option; Consumer and Surrogate Perceptions of the Importance of Cash Option; Consumers Who Want Help or Training with Task by Cash and Counseling; Attractive Program Features and Services Consumers Want to Purchase; Consumer and Surrogate Training and Support Needs; Surrogate Need for Help or Training with Task; Targeting Interested and Uncertain Consumers and Surrogates; Communications and Social Marketing Messages to Emphasize