2018 PACE Mystery Shopper National Toolkit

File Downloads / Links

Article Publication Date: 
7/1/2019
Summary: 
This study used mystery shoppers in six states to asses the accuracy of PACE awareness in counselors supporting LTSS beneficiaries. This 2018 study focuses on a range of information and referral/assistance entities.
Topics: 
Types/Tools: 
Sources: 
Programs/Initiatives: 
Keywords: 

Contact

National Pace Association NPA

Short URL: http://www.advancingstates.org/node/71801