Consumer/Participant Direction

This toolkit was developed to help Cash & Counseling grantees develop their communications materials. The toolkit includes templates for a press release, a FAQ sheet, an Op-Ed letter, and a letter to eligible consumers.

This presentation provides an overview of the Cash & Counseling design and research results.

One of the greatest challenges, and greatest hopes, for consumer direction as a service option is to integrate this approach into existing case-managed programs. This chapter was part of Consumer Voice and Choice in Long-Term Care and it explores the issues faced when consumer direction and case management are integrated.

States are increasingly interested in the individual budget model for older Medicaid beneficiaries as a mechanism to improve responsiveness of benefits to beneficiaries’ needs and preferences and to increase their ability to remain outside or leave nursing homes. This report describes 10 operating individual budget model programs that serve older persons and identifies four areas of program design that are of particular importance to the success of the individual budget model.

This brief describes the evolution of beneficiary-managed home and community-based services since the original demonstration and provides an overview of state activity as of January 2006. The Deficit Reduction Act of 2005 gives states the option to use this model for an expanded range of home and community based services in their state Medicaid plans without having to obtain a waiver.

Forms are provided for designating a representative and screening a representative for Arkansas' IndependentChoices program.

A template used by Arkansas' IndependentChoices program and a sample report cover page.

Used for Arkansas IndependentChoices program, these templates are for Participant Summaries and Review Summaries.

This form is used for Arkansas' IndependentChoices program.

This manual was developed for the IndependentChoices program. It features detailed program information on many topics including: eligibility, participant rights, fiscal agents, cash expenditure plans, appeals and personal assistants.