Consumer/Participant Direction

This article discusses the quality of care received by participants in the Cash & Counseling Demonstration and Evaluation, including health outcomes, the potential for fraud and abuse, and participant satisfaction.

Titled "Communications and Storytelling in Minnesota", this presentation was made by Minnesota grantees at the December 2005 Cash & Counseling Annual Meeting.

Titled "The Faces of Mi Via", this presentation was made by New Mexico's grantees at the December 2005 Cash & Counseling Annual Meeting.

Titled "Storytelling- It's Not Just For Bedtime Anymore", this presentation was made by Rhode Island grantees at the December 2005 Cash & Counseling Annual Meeting.

States have developed sample timesheets for participants to use with their employees. Several examples are available here.

Job descriptions for support brokers in New Mexico, Vermont, Washington and West Virginia are all available.

This presentation was given to state grantees via teleconference. The presentation highlights key steps in creating an operational protocol, including identifying eligibility requirements, communications and marketing work, and developing a budget amount.

This video offers a first-hand account of how one consumer negotiates the Cash & Counseling program. Developed as a part of the Consultant Training Project, this piece was produced by Burness Communications with funding from CMS and MEDSTAT. Follow the link to save and view the video.

The purpose of this document is to assist government program agencies who wish to contract with Vendor F/EAs who have separate FEINs to file certain federal tax forms for individuals they act as agent for.

This presentation was given on a technical assistance call to Cash & Counseling grantees on July 11, 2006. The presentation highlights the Modified Participant Experience Survey as an option for quality management.