Business Acumen

Presentation from the 2017 HCBS Conference on "Why and How Minnesota is Keeping LTSS Quality Measures Relevant".

Includes archives of prior webinars on HCBS Quality efforts.

Demonstrating value through the quality of your AAA or CBO services can be an effective way to build and expand new business relationships. This presentation, part of n4a’s 2017 annual conference, focuses on the types of measures you can easily report on, and also how you can provide upstream benefits by impacting the measures that health plans must report on and be evaluated by.

To understand both the needs of people who use long-term services and supports (LTSS) through Medicare and Medicaid coverage and ways to apply quality measurement to this population, the National Committee for Quality Assurance (NCQA), supported by The SCAN Foundation, developed a roadmap for evaluating the quality of integrated care for dual eligibles.

The Provider Report Card (PRC) is an initiative of the Developmental Disabilities Administration (DDA) in the District of Columbia that began in August 2012. The PRC provides cumulative performance data to providers and identify opportunities and challenges to providing high quality services to people with disabilities in the District.

This tool from n4a is intended to help a CBO leader refine key talking points on one of their organization’s priority products and services in preparation for discussions with a potential business partner. This tool will help lead to the development of a value-based, to-the-point “elevator speech” for use in discussions with potential business partners.

In this presentation, the National Committee for Quality Assurance (NCQA), shared insights from its research on person-centered goals for people with complex care needs and tools for CBOs to become more effective partners with health plans, including how to effectively measure quality improvement and implement quality improvement initiatives.

Please see modules 6, 7, 8, and 12 to learn more about engaging boards.

This is a recording of an on-location training that goes over analyzing costs and setting rates for services.

This list of questions are designed to help a CBO focus on important considerations necessary to successfully offer social services as business service offerings in the payor setting.