APS

APS TARC recently released an issue brief to address approaches and benefits to quality assurance (QA) as well as considerations in developing a QA program. The brief describes the QA process for documentation, supervisor review and approval, case reading, performance management, and program evaluation. Additionally, the brief provides explanations in who to include in establishing a QA process, why it is important to conduct a QA process, what should be reviewed, and other questions.

In 2017, ADvancing States administered a survey of state agencies that deliver LTSS, including aging and disability agencies as well as Medicaid programs, regarding the significant policy, fiscal, and operational issues occurring within each state. During the survey, we collected detailed information about the structure of agencies, the supports provided, and the populations served by state programs.