Florida

This study of the Cash & Counseling demonstration program for adults in the three participating states examines how a new model of consumer-directed care changes the way that consumers with disabilities meet their personal care needs and how that affects their well-being. Demonstration enrollment, which occurred between December 1998 and July 2002, was open to interested beneficiaries who were eligible for PCS under their state Medicaid plan.

This article discusses the quality of care received by participants in the Cash & Counseling Demonstration and Evaluation, including health outcomes, the potential for fraud and abuse, and participant satisfaction.

This video offers a first-hand account of how one consumer negotiates the Cash & Counseling program. Developed as a part of the Consultant Training Project, this piece was produced by Burness Communications with funding from CMS and MEDSTAT. Follow the link to save and view the video.

The purpose of this study was to determine consumers’ interest in a cash option for personal assistance services, in comparison to traditional agency-delivered services. Telephone surveys and focus groups produced information on four states, including demographics, and preference toward a cash option. The results are discussed and policy issues are examined.

To help understand the implications of consumer-directed programs abroad, AARP's Public Policy Institute commissioned a study to describe and analyze consumer-directed programs in the Netherlands, England, and Germany. Researchers completed in-person interviews with key stakeholders and conducted an in-depth literature review.

This study examines how this model of consumer-direction changes the way consumers meet their personal assistance needs. Consumers reported the type, timing, and amount of personal assistance they received, as well as any home or vehicle modifications and equipment purchases made, to meet their personal assistance needs. This report discusses consumer-satisfaction, unmet needs, and additional Medicaid costs.

Scripps Gerontology Center provided these background materials for an April 25, 2006 TA call titled "Designing Your Participant Satisfaction Survey". The materials highlight survey design elements and different survey instruments are compared.

This article describes Cash & Counseling in Florida and some of the benefits to consumers.

This study examined the effectiveness of the Cash & Counseling program for those with a diagnosis of mental illness using previous research from the Cash & Counseling Demonstration and Evaluation (CCDE) program in New Jersey. The link to the article abstract is available here.

Review the findings of this telephone survey focusing on the preferences of Florida elders and adults with physical disabilities toward a cash option or traditional services. Results include a description of the sample demographics, services received, satisfaction level, and interest in a cash option.