Center for Health Care Strategies (CHCS)

A Master Plan for Aging (MPA) is a cross-sector, state-led strategic planning process that can help states transform the infrastructure and coordination of services that support older adults, people with disabilities, and caregivers.This brief outlines unexpected benefits of the MPA process, and illustrates how they can help states respond to new priorities and challenges, such as public health emergencies and health equity.

The COVID-19 pandemic has forced many providers to transition to telehealth when it became the only way patients could access health services. Medicaid agencies now have an opportunity to support phone-based telemedicine in primary care beyond the pandemic, and many are already doing so. This blog post explores strategies that Medicaid agencies can use to suport audio-only telehealth moving forward, including extending payment parity for telehealth visits and using value-based payment models.

A 2020 study, developed and led by people with disabilities, examined member engagement and outcomes in the Massachusetts One Care Program, which provides comprehensive, integrated, coordinated care for dually eligible individuals under 65. The Better Care Playbook spoke with Dennis Heaphy, MPH, MEd, MDiv, a policy analyst and health justice advocate at the Massachusetts Disability Policy Consortium and a One Care member, to learn more about the findings of the One Care study. This blog post highlights the impact of engaging members with disabilities in care planning and strategies that health systems and payers can use to advance health equity through improved engagement with people with disabilities.

This new communications resource, developed by CHCS and the Camden Coalition of Healthcare Providers’ National Center for Complex Health and Social Needs, identifies clear and consistent language that can help strengthen the complex care community. The language represented in the guide reflects perspectives of stakeholders and people with lived experiences, and is intended to support providers, program leaders, consumer advocates and communications professionals in developing complex care approaches.

In this blog post, Nancy Archibald, MHA, MBA, Associate Director of Integrated Care at CHCS, describes the state of Indiana's plan to launch Medicaid managed long-term services and supports in 2024. The state is receiving grant funding through Advancing Medicare & Medicaid Integration, an Arnold Ventures initiative developed in partnership with CHCS that assists states in filling resource gaps in designing and launching integrated care programs.

States are often exploring ways to effectively support direct care workers, who are often times women, people of color, and living at or near the poverty level. This blog post explores four key recommendations for states to strengthen their direct care workforce, with an emphasis on state Medicaid agencies. The post draws from a CHCS report which focused on strategies used in the state of Michigan.

Through the Better Care Playbook, CHCS has organized a virtual panel of innovators to discuss challenges in applying evidence when designing and refining complex care program. This blog post shares key themes from the panel's discussion at the 2021 “Putting Care at the Center”conference, hosted by the Camden Coalition’s National Center for Complex Health and Social Needs. During this discussion, panelists shared their experience translating research findings into decision making for complex care program design and improvements.

The Better Care Playbook for People with Complex Needs has come out with a new collection about supporting family caregivers. Family caregivers provide care for individuals with complex health needs, including older adults, people living with dementia, and people with disabilities, and are often responsible for taking on medical tasks such as medication management, wound care, and assisting with mobility. This playbook explain what a supportive family caregiving model looks like and how organizations can implement these approaches in their work.

This scan highlights examples of strategies in 11 states, including Colorado, Iowa, Illinois, Indiana, Massachusetts, Minnesota, Nevada, New Jersey, Tennessee, Washington State, and Wisconsin, that have been aimed at strengthening the direct care workforce through legislation, American Rescue Plan Act funding and training.

Health care stakeholders can use this Playbook Collection to understand recent evidence behind telehealth-delivered interventions and learn about practical strategies to support effective implementation of these programs for people with complex needs.