ACL Business Acumen Learning Collaborative

This is a case study from the Administration for Community Living's Business Acumen Initiative. Case studies such as this further ACL’s aim to share models and information with communities and local agencies facing similar challenges.

This webinar focuses on approaches to CBO business and strategic planning, using quality improvement strategies including LEAN/Six Sigma and others. It also contains tips on process management.

​This presentation discusses work flow design and an 8 step process to product development. The presentation focuses on the business analysis step.