Disability Information and Access Line (DIAL)

The Administration for Community Living’s (ACL) Disability Information and Access Line (DIAL) has launched a new online tool to assist individuals with disabilities in locating local services and resources to support community living. Initially established in 2021 as a national hotline to support individuals with disabilities in obtaining COVID-19 vaccinations, DIAL has expanded its services to encompass housing assistance, accessible transportation, legal aid, and more. This updated website now offers a 24/7 search-by-zip code option to find local services and resources. DIAL will also continue to provide vital information and resources related to COVID-19 vaccinations, helping individuals find vaccination locations...

The Housing and Services Resource Center (HSRC) has released a new video about DIAL-- the Disability Information Access Line. The Disability Information and Access Line (DIAL) can help people with disabilities to find vaccine locations, make appointments and arrange for transportation. Trained staff at DIAL can also help people with disabilities track down community supports to help with independent living, such as services that help with health care benefits, financial assistance, housing, food and more. This informational video gives an overview of DIAL for professionals in the housing, health, and other sectors, especially ones working with people with disabilities.

The Disability Information and Access Line (DIAL) connects callers to information about how to access the COVID-19 vaccine and related supports for people with disabilities. DIAL connects callers to vaccine sites and provides information related to barriers to vaccination by referring callers to local and national disability resources. acl.gov/dial | 888-677-1199 from 9:00 AM to 8:00 PM ET | DIAL@n4a.org