Organizational Change

This paper discusses the ethical/right relationship that must exsist between service systems and the people they serve and between the individuals in the service system and the people they serve. It provides a good underpinning for work in person-centered planning.

This paper explores the essential relationships that must exist if people are to take precedence over systems. It considers bureaucracy and its relationship to the people it purports to serve. This article serves as a nice underpinning for work on person-centered planning.

This is the keynote presentation given by Michael Kendrick at The Promise of Opportunity conference in Albany, NY. The presentation includes a discussion of person-centered planning vs. person-centeredness. It also looks at the relationships and values that must be present if people are to be at the heart of social service systems.

This paper discusses at some length the history of the evolution of self determination and consumer-directed supports. It contains an excellent bibliography of available references.

The TTW was designed to remove many of the barriers that previously influenced people’s decisions about going to work because of concerns over losing health care coverage. The goal is increase opportunities & choices for beneficiaries to obtain employment, vocational rehabilitation, & other support services. The attached regional updates offers statistics, newly-approved provider listings, & upcoming events. More information: visit website or fill out fax form on the newsletter backside.

This document describes Colorado’s Fast Track program, which aims to improve access to home and community-based services after a hospital discharge. In this program, staff work to facilitate quick eligibility determination for hospital patients who need long-term care after discharge. The program seeks to decrease unnecessary nursing home admittance. The implementation and impact of this program are described in the document.

This teleconference is designed to assist grantees that are preparing new curricula for trainings and other activities or who are engaged in the effective communication of information. Kathleen McInnis-Dittrich is the presenter for this teleconference, and she is an Association Professor in the Boston College Graduate School of Social Work, where she teaches social work with elders, social work practice, and methods in professional education.

The Heart of Texas Regional Access System (HOTRAS) is a network of organizations committed to improving service delivery to people in need. When clients give consent to release information to the network, they agree to participate in the HOTRAS Continuum of Care. The goal is to share and manage information in an effort to coordinate and improve delivery of needed services and to avoid duplication in providing basic intake information. Find sample program agreements and forms below.

What exactly does “empowerment” mean and how do we translate that into practical action? This brief paper describes some possible ways to measure empowerment.

Workers are affected by chronic conditions in two critical ways — by their own conditions and by the need to care for family members with chronic conditions. Better health technology and disease management programs, as well as flexible work policies, are helping many people affected by chronic conditions function in the workplace. Changes in the workplace need not be expensive, and policies and programs that address the needs of workers are beneficial to employees and employers alike.