Promising Practice

These profiles include promising practices that agencies use to conduct education and outreach to inform consumers about benefits, and to help aging and disability professionals connect clients to benefits, such as the Medicare low-income subsidies, SNAP, and LIHEAP. The tip sheets include practices about: engaging consumers through fun and interactive games; a system for providing comprehensive eligibility information; and tools to simplify benefits information for staff.

The purpose of this tip sheet is to provide promising practices to help agencies increase the number of Medicare Savings Program and Low Income Subsidy applications. This tip sheet features an ADRC in South Carolina that uses two different practices internally to ensure that all of their staff is aware of the income eligibility numbers for MSP and LIS programs.