Abuse

The Centers for Medicare & Medicaid Services (CMS) has posted a draft state critical incident management system (CIMS) survey for public comment. This draft survey will be a follow-up to the state survey conducted in 2019. The purpose of the survey is to identify current methods and new promising practices for identifying, reporting, tracking, and resolving incidents of abuse, neglect, and exploitation. We expect the survey will be finalized and issued for states to complete in spring 2024. Comments are due to CMS by Monday, December 4.

States operating Medicaid waiver programs, as well as other programs, are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. While states have different approaches for managing critical incidents; there are key elements that every state should have to better protect its citizens from harm and to reduce the state from liability. This webinar explores key elements related to an effective critical incident management system.

States operating Medicaid waiver programs are required to safeguard consumers against critical incidents such as abuse, neglect, exploitation, and unexplained death. Yet there is no federally defined term for “critical incident.” This webinar explores what constitutes a critical incident, and the steps your agency should take to protect your citizens from harm and your state from liability.