Person-Centered Communication

Staff in independent and assistive living, nursing homes and health care settings in the community that includes registered nurses, nursing assistants, nursing home dieticians, direct care professionals, other administrations and support employee are invited to participate in a national National Institute on Aging (NIA)-funded research study, which offers the “Changing Talk: Online Training (CHATO)” program at no cost. This program aims to enhance person-centered communication skills among healthcare staff when interacting with older adults in various healthcare settings, ultimately reducing resistiveness to care and the need for psychotropic medication in residents with dementia. Successful completion of the three-hour training awards...