Center for Health Care Strateiges (CHCS)

The Center for Health Care Strategies, with support from the New York Health Foundation and in partnership with ATW Health Solutions, assisted seven New York-based health care organizations in piloting strategies for engaging patients of color to advance health equity. This CHCS brief outlines considerations for health care organizations in developing patient engagement strategies, including: (1) building trust with patient partners over time; (2) tailoring outreach strategies; (3) using-trauma-informed approaches; (4) engaging patients in data use; and (5) approaching engagement with humility.

Many states are directing focus toward achieving racial health equity as a key priority within their Medicaid programs and managed care contracts. This blog post discusses the importance of equitable access to high-quality and comprehensive primary care and the structural and interpersonal racism that creates barriers within health systems. The post explores how states can advance more equitable primary care by building on the patient-centered medical home (PCMH) framework.