Measuring Quality Using Experience Surveys & Results
Article Publication Date
Summary
The following two reports are the result of face-to-face and mailing surveys to evaluate user experiences. The face-to-face surveys were conducted with people who are 18 years of age and older who receive Medicaid waiver or Intermediate Care Facilities for Persons with Mental Retardation (ICF/MR) Program Services. The Children/Family Surveys were mailed to families of children under 18 years of age who received services in programs operated by the Department in 2005.
Topics
Populations
Sources
Texas
Programs/Initiatives
States
Keywords
quality assurance; quality improvement; quality indicators; survey; national core indicators; Texas Home Living (TxHmL); Family Indicators; Community Living Assistance and Support Services (CLASS); Consolidated Waiver Program (CWP); Medically Dependent Children Program (MDCP); Intermediate Care Facilities For Persons With Mental Retardation (Icf/Mr) Program; Deaf-Blind with multiple Disabilities (Db-Md); Community Based Alternatives (Cba); Consolidated Waiver Program (Cwp); Satisfaction
Contact
Nirvana
Huhtala Petlick
npetlick@ifh.rutgers.edu