Article Publication Date:
4/17/2007
Summary:
This quality services review consists of direct feedback from individuals who receive services, record reviews, observations, and discussions with agency staff. Agencies are reviewed against clear benchmarks and receive feedback from review staff throughout the process. Quality Action Plans address areas for improvement and are completed by each agency with technical assistance provided by the Quality Management Unit.
Populations:
Aging/Older Adults
Sources:
Grantee produced
Vermont
States:
Person-Centered Practices; Quality Management; Quality Services; Review of Quality Services; Appeals and Grievances; Critical Incident; Reporting Policy
Contact
Joseph Carlomagno
DDAS Quality Management Unit
103 So. Main Street- Weeks bldg
Waterbury/VT/05671-1601
Phone:
802-241-2614
Contact Fax:
802-241-2442
Short URL: http://www.advancingstates.org/node/51863