Archived conference materials / Presentations

Demonstrating value through the quality of your AAA or CBO services can be an effective way to build and expand new business relationships. This presentation, part of n4a’s 2017 annual conference, focuses on the types of measures you can easily report on, and also how you can provide upstream benefits by impacting the measures that health plans must report on and be evaluated by.

In this presentation, the National Committee for Quality Assurance (NCQA), shared insights from its research on person-centered goals for people with complex care needs and tools for CBOs to become more effective partners with health plans, including how to effectively measure quality improvement and implement quality improvement initiatives.

During this webinar, a panel of experts provide real-world strategies that CBOs can use to effectively expand access to their services, work with state Medicaid programs, contract with managed care, and ensure sufficient reimbursements.

This on-demand training addresses nursing home diversion by reaching out to individuals new to their disabilities while they’re still in rehab facilities in the Phoenix area. Presenters shared how they built and funded the program, how it worked, and real-world examples and success stories from the program.

This training addressed the new core services for centers for independent living as a natural extension of the Independent Living philosophy. Assisting people to move out of institutions – or staying out of them in the first place – is some of the most important and impactful work that CILs do. The CIL-NET organized this interactive workshop in Atlanta to help figure it all out together – as a community. The presenters provided a great deal of information and real-world guidance.

This webinar is presented by Mark Regan and Todd Swanson from the Law Offices of Hooper Lundy & Bookman PC. Their practices are dedicated to the representation of healthcare providers and suppliers.

This interactive session, from n4a’s 2016 annual conference, helped participants learn how to tell their organization’s story and package their “products” in ways that will help them get noticed and appreciated by health care payers. Presenters included representatives from health plans who discussed what they look for in a “pitch” from a community-based organization seeking to market its services.

This webinar focuses on approaches to CBO business and strategic planning, using quality improvement strategies including LEAN/Six Sigma and others. It also contains tips on process management.

​This presentation discusses work flow design and an 8 step process to product development. The presentation focuses on the business analysis step.

In this training, you will learn the keys to leadership at Centers for Independent Living from four successful CIL leaders from around the country. You will learn how to lead programs and organizations to new growth and sustainability, identify and improve your own leadership abilities, and prepare employees to take on more responsibility so you are always building new and improved leaders all around you.