I&R/A

On July 25, the summary of high-level changes in Version 10.0 of Inform USA Standards was released. The Standards provide guideposts to quality and define expected practices within the field of Information and Referral (I&R). Quality Indicators provide examples of processes or outcomes that can determine quality. The Standards offer a framework for best practices in the I&R industry and are used across sectors. The Standards serve as the foundation for credentialing programs, including Inform USA Accreditation for I&R programs and Inform USA Certification for individual practitioners.

The I&R Support Center holds a call or webinar on a monthly basis with I&R Specialists concerning topics of interest to those who work in the field of aging and disability I&R/A. Notes, PowerPoint presentations, and an audio recording from each call can be found here.