Information and Referral/ Assistance

The Alliance of Information and Referral Systems (AIRS) is accepting session proposals for its fall conference, Envision I&R. This conference for I&R professionals will be held October 17-18, 2022, in Baltimore, Maryland. AIRS is seeking proposals across the breadth of I&R service delivery. Proposals are due by 5:00 p.m. ET on Friday, July 15, 2022.

A project of ADvancing States and NCIL, this report shares information on a range of issues – including services and referrals, technology and social media, partnerships and systems, quality assurance, training and certification, and sustainability – from the perspectives of I&R/A professionals in state agencies on aging and disability, Area Agencies on Aging, Centers for Independent Living, Aging and Disability Resource Centers, No Wrong Door systems, and other non-profit human service organizations.

This report captures the current state of I&R/A service provision, including trends and developments, challenges and opportunities, and promising practices, through survey responses provided by representatives from state agencies on aging and disability, Area Agencies on Aging, Aging and Disability Resource Centers, Centers for Independent Living, non-profit human service organizations and national organizations.