Business Acumen

This webinar, part of a series supported by the Administration for Community Living’s (ACL) Business Acumen Learning Collaborative , focuses on looking at how the type of data that is collected by a community-based organization (CBO) can be used to help develop a value proposition to potential health care partners and payers. In an era of accountable and metric-driven care and reimbursement, collecting and analyzing data is a critical skill for any organization.

This course, which consists of five (5) distinct segments for easy viewing, provides the rigorous yet practical approaches to pricing long-term services and supports. For many of organizations selling their services in order to generate maximum net income is an unfamiliar activity. However, there are many pricing models and approaches that have been deployed in other sectors from which CBO’s can learn. This course teaches profitable commercial pricing strategies.

This interactive session, from n4a’s 2016 annual conference, helped participants learn how to tell their organization’s story and package their “products” in ways that will help them get noticed and appreciated by health care payers. Presenters included representatives from health plans who discussed what they look for in a “pitch” from a community-based organization seeking to market its services.

This webinar is presented by two aging and disability CBO experts with extensive experience packaging services and preparing organizations for contractual-based reimbursement arrangements. They discuss tips on identifying service populations, establishing product lines, building relationships, setting fees and more.

In this webinar, an aging network business development expert walks through the importance of cost and price-modeling, detailing the key steps and definitions in the process, and explains how correct pricing strategies can help CBOs achieve and advance their core mission while maintaining viability and even growth.

This resource offers narrative considerations along with helpful tools to develop pricing for integrated care and community-based services. It covers pricing structures, how to set a price, and other pricing strategies.

​This resource discusses the integrative nature of project management, and to emphasize the importance of integration, describes project management in terms of its component processes.

This webinar focuses on approaches to CBO business and strategic planning, using quality improvement strategies including LEAN/Six Sigma and others. It also contains tips on process management.

While there are many ways to depict a theory of change, this resource discusses one type of model, called a “driver diagram”, that is particularly useful for working toward a specific aim.

​This presentation discusses work flow design and an 8 step process to product development. The presentation focuses on the business analysis step.