Recruitment and Retention

This website offers information on the range of funding sources available to State Medicaid and other agencies and stakeholders to support the development of a high quality direct service labor force. It breaks the information down into 5 categories including current, federal, state, foundation and other types of funding and includes examples of sources and strategies for funding future DSW initiatives.

This paper provides an overview of the health coverage interventions tested by CMS DSW demonstration grantees and examines four approaches in more detail through the following four case studies:(1)Subsidizing Employer Based Insurance(North Carolina),(2)Prescription Discounts, Basic Health Insurance and Tax-Free Accounts(New Mexico),(3)DirigoChoice and Outreach to Home Care Agencies(Maine)and (4)Outreach to Consumer-Directed Home Care Workers (Washington).

Program administrators, advocates, and researchers advise the Senate on ways to improve wellbeing and cost outcomes of long-term care by increasing access to HCBS. They speak on national demographics, successful HCBS programs of the past and present, state programs in Wisconsin and Florida, integrating acute and long-term care for dual eligibles, and program finance models. See “Video Contents Index” for time stamps and information on each testimony.

The goal of Rewarding Work is to give people who need support with daily activities choice and control in finding personal assistants. So far, the site has partnered with five states in the Northeast. The searchable database can be used by both people looking to hire help and job seekers. The attached news release describes a special connection these services made possible - the example, a 14-year-old with severe disabilities, and a nursing student looking for a work as PCA.

NASHP produced this report and webinar to help states provide Medicaid and SCHIP coverage to youth involved with or exiting foster care and juvenile justice systems. The report focuses on simplifying enrollment, enhancing retention through transitions, and integrating services with partners. The webinar slides present the report findings in brief and highlight programs in New Mexico and Washington that focus on the juvenile justice system and youths released from incarceration.

Are you looking for an example of how one state is helping connect consumers to workers? Are you looking for a personal care attendant? Are you seeking employment as a personal care attendant? This website helps Direct Service Workers find employment allowing them uploading their application; consumers can search a database of available workers. Visitors can also find tips for hiring workers, tax information, and answers to other frequently asked questions.

This resource presents ten key facts showing the economic and health insecurity of the direct care workforce. It can be used to advocate for improved public policies and increase public awareness of the needs and importance of caregivers. The figures presented also illustrate the linkage between quality of care available to the growing population of older Americans, recruitment and retention of workers, and wage and benefits levels.

Agencies or programs can use this worksheet to generate and understand employee metrics related to retention, pay, services rendered, and marketing expenditures. These can help identify strengths and challenges of the agencies’ workforce structure.

Best practices in HCBS workforce development, Federal and state workforce initiatives, and research findings are highlighted in these slides and handouts. Presentations and workshops touched on wages and benefits, recruitment, credentials, peer support, policy, and more. The agenda, program, and evaluation results are also available. The symposium was hosted by the National Direct Service Workforce Resource Center May 8-9, 2008 in Baltimore, MD with support from HHS and the Dept. of Labor.

A broad coalition of stakeholders created this example of a comprehensive state-level workforce development plan. The document suggests solutions to the following workforce challenges: recruitment and retention; education, training and development; data gathering and monitoring; status and awareness of profession; and mentoring and supervision. An executive summary and 1-page call to action targeted at key stakeholders are included.